The gap we're filling.
If you live outside Canada, mailing something back home is harder than it should be. The CRA wants signed paper. Family expect a letter on the right day. Banks and accountants keep sending mail to addresses you no longer use. From Berlin, Bangkok or Auckland, none of that is easy to deal with.
Letterhome is the workaround. You write the letter, attach any documents, pay, and we mail it from Canada — same postage and postmark as if you'd dropped it off yourself. We also mail outwards from Canada to 160+ countries, so it works the other way around too.
Orders are checked by a person before printing — not for content, but for problems that would prevent delivery (typos in addresses, unreadable PDFs, that kind of thing). Beyond that, we don't read or store what's in your letters.
A small operation, run from Canada. Every order is reviewed and prepared by hand before it goes in the post.